Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us.

• Account information (email address, name)
• Authentication tokens (encrypted)
• Channel configurations and preferences
• Usage data and analytics
• Payment information (processed by Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send notifications
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

3. Data Security

We implement industry-standard security measures to protect your data:

• AES-256 encryption for all sensitive tokens
• Secure HTTPS connections
• Regular security audits and updates
• Access controls and authentication

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers (e.g., Stripe for payments)

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.

8. Third-Party Services

Our service integrates with:

• Stripe for payment processing
• Authentication providers
• Analytics services

These services have their own privacy policies governing the use of your information.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our practices, please contact us through the dashboard support section.